Welcome to our comprehensive Auto Transport FAQ, where we answer all your essential questions about shipping vehicles. Whether you’re shipping a car, truck, or motorcycle, we cover everything from transport options and costs to the steps involved in preparing your vehicle for transport.

Here, you’ll find information on topics such as the differences between open and enclosed transport, how to track your car, what to expect during the process, and how to ensure your vehicle is safely transported. Our goal is to provide you with all the details you need to make an informed decision and have a smooth, stress-free auto transport experience.

What is auto transport, and how does it work?

Auto transport is the process of moving vehicles from one location to another using specialized carriers. At NEXLogistix, your vehicle is securely loaded, transported safely, and delivered directly to your chosen location.

How much does auto transport cost with NEXLogistix?

The cost depends on distance, vehicle type, transportation method (open or enclosed), and seasonal demand. NEXLogistix offers transparent pricing with no hidden fees.

What’s the difference between open and enclosed auto transport?

Open transport ships vehicles on open-air trailers and is budget-friendly, ideal for most vehicles. Enclosed transport offers greater protection, typically for luxury, classic, or specialty vehicles.

Can I transport personal belongings inside my vehicle?

Typically, we advise against placing personal items in your car during transport due to safety regulations and liability concerns. However, small items may sometimes be permitted—please contact us for details.

How do I prepare my car for shipment?

Clean your car, remove personal belongings, leave only about a quarter tank of gas, disable alarms, and note any pre-existing damage before pickup.

Is my vehicle insured during transport with NEXLogistix?

Yes, your vehicle is fully insured by the carrier during transport. We work exclusively with licensed, insured, and reliable carriers for your peace of mind.

How long does vehicle transport usually take?

Shipping time depends on distance and route, but typically coast-to-coast deliveries range from 5 to 10 days, while shorter trips may take 1 to 3 days.

Can NEXLogistix ship inoperable vehicles?

Yes, we handle inoperable or non-running vehicles. Additional fees might apply if special equipment is required to load your car.

Do you offer door-to-door service?

Yes, NEXLogistix specializes in convenient door-to-door service, picking up and delivering your vehicle as close to your desired locations as possible.

What if my location is not accessible for large trucks?

If your pickup or delivery location is inaccessible for large trucks, our carriers will coordinate with you to select a nearby alternative meeting point.

Do I need to be present during pickup or delivery?

Someone must be present at pickup and delivery to inspect the vehicle and sign paperwork confirming its condition.

Can I track my car while it’s being shipped?

We don’t offer live tracking at the moment, however we are always in constant contact with you about where your shipment is.

Are there any hidden fees or extra costs?

No, NEXLogistix guarantees transparent pricing with no hidden charges. You’ll know your total cost upfront.

What forms of payment do you accept?

We accept credit cards, debit cards, and Cash on Delivery (C.O.D.). Our most affordable option typically is Cash on Delivery with a deposit. You’re only charged when we’ve dispatched to one of our carriers.

Do shipping rates vary seasonally?

Yes, prices may fluctuate depending on seasonal demand, weather conditions, and route popularity. Peak seasons typically include summer and winter holidays.

How far in advance should I book auto transport?

We recommend booking your shipment at least two weeks in advance. However, we accommodate last-minute requests whenever possible.

What happens if my vehicle is damaged during transport?

Although rare, if damage occurs, immediately document it, notify the carrier, and contact NEXLogistix. We will guide you through the insurance claim process.

Does NEXLogistix require a deposit when booking auto transport?

We typically require a small deposit after your vehicle has been dispatched, with the balance due upon delivery. You may also pay in full at dispatch.

Do you provide international auto transport services?

Currently, NEXLogistix specializes in nationwide domestic auto transport within the United States.

Why should I choose NEXLogistix for auto transport services?

NEXLogistix is family-owned and operated with over 15 years of industry experience, offering reliable, affordable, and transparent services backed by exceptional customer support and a vast network of trusted carriers.