Terms & Conditions

NEXLogistix is a licensed, insured, and bonded auto transport broker (DOT: 4238940 | MC-1641261). We are not a motor carrier — we arrange for the transport of your vehicle through a network of vetted, independent, third-party carriers. NEXLogistix does not itself pick up, transport, or deliver vehicles.

Quotes are based on the information you provide, including vehicle year, make, and model, pickup and delivery locations, vehicle operability, and preferred shipping dates. Our quotes are the final price for the shipment as described — no bait-and-switch, no hidden fees.

If information provided at the time of quote turns out to be inaccurate (for example, an inoperable vehicle listed as running, incorrect pickup/delivery locations, or oversized vehicle dimensions), the price may need to be adjusted to reflect the actual conditions, and we will contact you before any change is made.

Requesting a quote and booking a shipment does not require any payment upfront. No deposit or fee is charged at the time of booking.

Once a carrier has been assigned and dispatched to your shipment, a deposit is collected to secure that carrier. The remaining balance is paid directly to the carrier at the time of delivery (cash on delivery, or another method the carrier accepts), not to NEXLogistix.

You may cancel your shipment at any time before a carrier has been dispatched at no cost.

Once a carrier has been dispatched and the deposit described in Section 3 has been collected, that deposit is nonrefundable if you cancel — it compensates the carrier for committing to and preparing for the pickup. Any remaining balance owed directly to the carrier at delivery is not affected by a cancellation, since it is only due upon delivery.

Your vehicle will be inspected and documented on a Bill of Lading at both pickup and delivery, noting its condition. Review this document carefully and note any existing damage before signing at pickup, and inspect your vehicle against it at delivery before signing.

You (or someone you authorize) must be available at the agreed pickup and delivery locations and times to release and receive the vehicle, sign the Bill of Lading, and handle payment to the carrier as described in Section 3.

Pickup and delivery dates provided at quote or booking are estimates, not guarantees. Actual timing depends on the assigned carrier and can be affected by weather, road conditions, mechanical issues, other pickups/deliveries on the carrier’s route, and similar factors outside our control. We will keep you updated on your shipment’s status and any changes.

Carriers in our network are independent companies, not NEXLogistix employees or agents, and are responsible for maintaining their own operating authority and cargo insurance while your vehicle is in their possession. Any claim for loss or damage that occurs during transport is made against the carrier’s cargo insurance; we will assist you in that process, and carrier insurance documentation is available upon request.

To the fullest extent permitted by law, NEXLogistix’s liability as a broker is limited to arranging your shipment in good faith with a properly licensed and insured carrier, and does not extend to the carrier’s acts, omissions, delays, or damage to the vehicle during transport.

To the fullest extent permitted by law, NEXLogistix is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or a shipment arranged through us, including loss of use of a vehicle or delay-related expenses. Nothing in these Terms limits liability that cannot be limited under applicable law.

If you provide a phone number, you agree we and/or our representatives may call or text you regarding your quote and shipment, as described in our Privacy Policy.

You agree to use the Site only for lawful purposes and to provide accurate information when requesting a quote. All content on the Site, including text, graphics, and logos, is the property of NEXLogistix or its licensors and may not be copied or used without permission.

The Site and any information on it are provided “as is” without warranties of any kind, express or implied, except as expressly stated in these Terms.

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. Any dispute arising from these Terms or your shipment will be subject to the exclusive jurisdiction of the state and federal courts located in Texas.

We may update these Terms from time to time. Changes take effect once posted on this page with a new effective date. Continuing to use the Site or book a shipment after changes are posted means you accept the updated Terms.

If you have questions about these Terms, contact us at legal@nexlogistix.com.